ResellIQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
Personal Information
When you register for ResellIQ, we collect:
- Name and email address
- Password (encrypted)
- Payment information (processed securely through Stripe)
- Profile information you choose to provide
Usage Information
We automatically collect:
- Device information (browser type, operating system)
- IP address and location data
- Usage patterns and feature interactions
- Log data and analytics
Content You Provide
- Product photos and descriptions
- Inventory data
- Generated listings
- Feedback and support communications
2. How We Use Your Information
We use your information to:
- Provide and improve our AI-powered services
- Generate listings and price recommendations
- Process payments and manage subscriptions
- Send important updates and notifications
- Analyze usage patterns to improve features
- Prevent fraud and ensure platform security
- Comply with legal obligations
3. Data Sharing and Disclosure
We Do NOT Sell Your Data
We never sell your personal information to third parties.
We Share Data With:
- Service Providers: Payment processors (Stripe), cloud hosting (Vercel, Railway), analytics tools
- AI Services: OpenAI/Anthropic for listing generation (data is not used to train their models)
- Data Providers: SerpAPI for eBay market data
- Legal Requirements: When required by law or to protect our rights
4. Data Security
We implement industry-standard security measures:
- Encryption in transit (HTTPS/TLS)
- Encrypted password storage
- Secure database access controls
- Regular security audits
- Limited employee access to data
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time through Settings or by contacting tyler@reselliq.ai.
6. Your Rights
You have the right to:
- Access: Request a copy of your data
- Correction: Update inaccurate information
- Deletion: Request account and data deletion
- Export: Download your data in portable format
- Opt-out: Unsubscribe from marketing emails
7. Cookies and Tracking
We use cookies for:
- Authentication and session management
- Remembering your preferences
- Analytics and performance monitoring
- Security and fraud prevention
You can control cookies through your browser settings.
8. Third-Party Services
Our platform integrates with:
- Stripe: Payment processing (Privacy Policy)
- Anthropic: AI services (Privacy Policy)
- SerpAPI: Market data (Privacy Policy)
9. Children's Privacy
ResellIQ is not intended for users under 18. We do not knowingly collect information from children. If you believe we have collected data from a minor, please contact us immediately.
10. International Users
ResellIQ is based in the United States. By using our service, you consent to the transfer of your data to the US. We comply with applicable data protection laws including GDPR for EU users.
11. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use after changes constitutes acceptance.
12. Contact Us
Questions about this Privacy Policy? Contact us:
- Email: privacy@reselliq.ai
- Support: tyler@reselliq.ai
- Website: reselliq.ai/contact